In January 2015, SMEC was engaged to begin developing training material and delivering process/SAP training to Maintenance personnel. Once on site a thorough detailed analysis of the SAP configuration and future business requirements saw the original training delivery scope expanded.
The initial scope of work required SMEC to:
- Review all existing change management processes in use and ensure compliance to the introduced changes. If not evident, develop and introduce the process.
- Develop business process flow models for Asset Management and align all current material.
- Review existing process/SAP training material and enhance where required to enable in-house training and coaching.
- Deliver role based process/SAP training to all key Maintenance personnel (Planners/Supervisors/Technicians)
After discussions with the site project lead/s, SMEC recognised the original scope of work was not adequate to deliver the desired benefits and efficiency gains. The client agreed to include the following areas:
- SAP technical object structure rebuild.
- Enhancements to existing SAP transactions, including user acceptance testing.
- Access to new standard SAP transactions for specific identified roles.
- Restrictions aligned to Business Process for identified SAP transactions.
- SAP training scope to include general transaction users – reservations, requisitions, notifications, etc.
- Develop new SAP transactional training quick reference guides.
- Support implementation of third party software to support the process and SAP configuration.
- Mentor of key roles (Business Process SAP Specialist and Reliability Engineer) to support business process.
Peak Gold Mines is a medium sized gold and copper underground mining operation which commenced production in 1992. The mine consists of five producing gold and copper deposits and forms part of the portfolio of producing assets for New Gold Inc.
In November 2013, SMEC was engaged to conduct an audit across the Asset Management function at the mine. The audit highlighted a low level of process knowledge and SAP skill due to inadequate training and embedment during and post a SAP implementation at the site. These findings along with a Statement of Work proposal was presented to the client in March 2014.
Peak Mine accepted the findings and in May 2014 contracted SMEC to conduct a training needs assessment for Maintenance Planners and Supervisors. The assessment provided recommendations in the form of a training needs analysis report.
- Technical Area:
- New Gold Inc.