Water and Sanitation Services in eThekwini Municipality (Phase 3)
SMEC South Africa delivers over 1,200 ablution facilities, bulk and secondary infrastructure to local municipality.

eThekwini Municipality, the largest city in KwaZulu-Natal (KZN) Province, is home to over 3.5-million people and approximately 200,000 informal households, some of which fall within the poorest communities in South Africa. Many of the informal settlements within eThekwini have little or no access to piped potable water and ablution facilities, and as a result, experience adverse health conditions.


Our role

To address basic human needs for its informal residents, eThekwini Water and Sanitation Department has been implementing a program to provide ablution facilities and address water and sanitation services to informal communities within the municipality. SMEC South Africa’s Management Services team was appointed by the eThekwini Water and Sanitation Department to provide Phase 3 programme management, governance and control over a four-year period, beginning in 2016.


The outcomes

Completed in 2020, the programme has delivered over 400 new, and a further 825 refurbished, ablution facilities. Nearly 52 km of sewer pipes and over 38 km of water pipes have been laid, and significant bulk sanitation infrastructure projects have been implemented.


SMEC South Africa also implemented three onsite treatment plants ranging from 5 ML to 10 ML, as well as constructed a 90 L/S bulk pump station.


Our teams efficiently managed ever-evolving factors and challenges on the project through the continual development of robust project processes, techniques and tools.


With specialist management and guidance, the project team has successfully achieved Contract Participation Goals, supported social development and increased economic wealth for local communities. The programme has also been successful in implementing similar services in numerous schools, hostels and housing projects scattered within the metropolitan.

new and 825 refurbished ablution facilities.
of water pipelines.
of new sewer pipelines.
onsite treatment plants.


2017 Winner

  • KwaZulu-Natal SAICE (South African Institute of Civil Engineering) Regional Awards in the Community-Based Project category

2020 Winner

  • CESA (Consulting Engineers South Africa) Aon Engineering Excellence Awards – Projects with a value greater than R1-billion category


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Talk to one of our specialists about the Water and Sanitation Services in eThekwini Municipality (Phase 3) project.